Please note, certain states have been restricted from our shipping list due to individual state taxation rules. If you have any questions, please contact customer service at javwines@windstream.net. Also, it is our policy that we will not conduct shipments to Alaska, Hawaii or Internationally. Furthermore, we will not ship any packages if the temperature along the route will be below 32 F or above 80 F. James Arthur Vineyards will not be held liable for any delays caused by the above conditions.
You must call JAMES ARTHUR VINEYARDS Customer Service at 402-783-5255 in the USA, to receive a Return Authorization Number. Our customer service representatives will walk you through the process.
You MUST return the defective products within 30 days of the delivery date, in exchange for another bottle of JAMES ARTHUR VINEYARDS wine.
You must return your wine inside of the box that it was originally shipped in and it must be clearly marked JAMES ARTHUR VINEYARDS Return.